New Crayola Colored Pencils 12 Count Brown Condition is New. We want to thank you for shopping with us the following information contains our policies: · Item/items may contain damage on outer packaging, may or may not come in a box · Please see all pictures of the item for additional information. They are considered as part of the description. We photograph and describe our items with as much information as possible, in order to disclose everything we know about each piece we sell, including any condition issues or wear. · We welcome all questions and will answer them as quickly as possible. · Grading is an art and it’s very subjective. We are not experts in grading so we will leave that for your judgment. · Used items come from smoke free warehouse. · New items come from smoke and pet free warehouse. SHIPPING POLICY--- We ship Monday, Tuesday, Wednesday, and Thursday—or we try to ship within 24 hours of payment. RETURNS We must be notified 3 days after item is received, and item must arrive to my place no later than 30 days after purchase and tracking # emailed to me. Refund will only be for item paid.  Shipping postage to you will not be refunded. Customer is responsible for all postage for returned item. I will refund money only after I received the item in same condition as shipped to you. We aim to provide great customer service. Feel free to look at our feedback profile. We will leave feedback once weekly. Please leave feedback after your item is received. THANK YOU FOR SHOPPING WITH DIAMOND STATE DEALS!!!