You will receive CONAIR Instant Heat 1-1/4" Soft Curls Curling Iron 25 Heat Settings . Your item will ship the same day if ordered before 2:00pm EST, or the next business day if ordered after. Free Shipping applies to the Continental United States only. 1-1/4-inch chrome barrel 20 temperature controls for all hair types Instant heat 60-second heat up Electronic touch pad control switches Dual voltage and automatic shutoff Dear Customer, We will work really hard to pack your order with care, but we do understand that sometimes things go wrong.  Please check your shipment and let us know if you have any concerns.  You can contact us and we will fix the problem right away! Also, when you receive your item, if you are happy with your item, please leave us feedback and let us know how you like our product and service! Our company is a small, family owned business based in NE Ohio.  We THANK YOU for your purchase and look forward to working with you again soon. Eric and Susan